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Karen Walmsley

Guide at a Glance

  • Company

    Lake Tarawera Water Taxi and Eco Tours

  • Locations

    North Island, New Zealand

  • Activities

    Boat Tour, Eco Tour, Heritage-History Tour, Nature, Sightseeing

  • Guiding Experience

    48 years

  • Languages


  • Favorite Trip

    Ancestral Footprints

Guide Bio

Get to Know N.Z. Guides Karen and David Walmsley

Husband and wife team David Walmsley and Karen Walmsley offer unique perspectives of New Zealand through Lake Tarawera Water Taxi and Eco Tours. Karen is a descendant of the Tuhourangi Ngati Wahiao tribe and lives on the same lands as her ancestors — and enjoys the opportunity to host visitors and share her culture. David is a skipper extraordinaire, offering boat trips on Lake Tarawera, as well as nature tours, trekking and geothermal soaks.
How did you become N.Z. guides?

Karen: I was a late bloomer when it came to guiding, but it’s very much part of my family history back to my great-great grandmother, so it’s a historic connection. … We moved here in early 1998, so now it’s been 20 years. David and I were designers and graphic artists. Eight years ago, we started taking family and friends (around the area) to connect with the lake and the mountain; then it became clear to me that international visitors might enjoy this.

David: We started at the same time a cultural lodge … and it was a natural progression to take them out into the forest and show them the old trails.

What types of tours do you offer?

Karen: We have packaged experiences that give us a little bit of structure all based on our guests spending time with us. For me, the packages are all focused on our ancestor footprints. It starts here at Lake Tarawera and ends up at the village or goes the other way around.

David: Karen decided she wanted to have a walking trek … so the young people would come back out here and learn the stories from the old people. We actually bought the water taxi business to bring people back and forth, so we started running an eco-tour business. I take people out; we take them to a (geothermal) pool in the bush.

What’s the best part of your job?

Karen: It’s very much about making a connection with people and the land. What I found is most often with people there’s not too much difference between us — we all have families.

David: I suppose I’m a storyteller and entertainer. I love the storytelling part of it. It’s reading my guests and being able to tell stories, and every time you do it, it’s like doing a show. You might be repeating it but you read your customers and adjust. … The natural beauty is one thing that really blows most people away. The small population — they come out on the lake and don’t see another boat. The thing about people who live in cities, because we don’t have snakes and crocodiles, they’re blown away they can walk in bare feet through the forest to a hot pool. As a guide you take for granted the beauty of your place but it always (gets) reinforced (when you’re guiding).

What qualities should a guide possess?

David: Integrity. If it’s just a job, it comes through pretty quickly. If you love the place or love what you’re doing and honour what you’re doing, I think it comes through.

Karen: For me a guide needs to be able to connect at some level, and in some way, with whomever they’re hosting. Guiding is a form of hosting; I become an ambassador, if you like, for my tribe but also for my country.

What does a guide offer that a guidebook can’t?

Karen: This is my standing place. My family has lived here 560 years; I’m a descendant of that. There’s a different conversation I can have based on it being passed down to me in stories and daily adventures. … I’m a storyteller as well but mine gets woven in with my great-grandmother’s experiences. When you meet my family in the village, they are my family … if it was anyone else, that connection would not be so natural. I also have things that I love to share that have been handed down to me — a lot of that is based around food and cooking, so people eat with us, we have them in our home. It’s a very personal experience.

David: You can drive past a place on the lake, (where) a village was destroyed during the eruption, and you can bring a story so much (to life) by showing them what happened — 200-kilometre-an-hour winds drawing across it and how it would have been for the people. It’s in that storytelling — by not having a guide you don’t get the opportunity to open up what those places (are about).

Karen: I try to draw them into being with me rather than me being with them, because I’m very much focused on what I call my place. When we talk, we talk as if everything surrounding me belongs to me; I take ownership of it. I think that’s my style — I own it, but not in the sense that I’ve gone out and bought it.

David: She gives reverence to it. It’s more than just a place to take people; it’s a place of great spiritual power. People sense that honouring.

If you like this, you might like: Explore New Zealand and Explore Rotorua


Karen is a descendant of the Tuhourangi Ngati Wahiao tribe and regards herself as very fortunate to be living on those lands that her tupuna (ancestors) lived on for 600 years before the arrival of the Pakeha (European). Her tupuna left the area after the devastation of their lands and livelihood just over 120 years ago from the Mt. Tarawera eruption. Destroyed at the same time were the world famous Pink and White Silica Terraces reputed to have been the “Eighth Wonder of the World.” Karen is passionately involved with her tribe but really enjoys the opportunity to host visitors, share her culture and stories with her visitors and most importantly share her wonderful cooking skills.

Karen Walmsley's Reviews

  • tarawerataxi

    As seen on TripAdvisor: They care about the environment, their history, their accomodations and their guests. You can really ge immersed in their respect for their heritage. They work as an effective tag team to ensure you leave their home enriched. Superb accomodations with a view, a little off the beaten track but worth the trip. This is not a hotel, in a good sense, you are in their home. A true B&B experience. As a side issue, the guiding they do is excellent. Culture, geography, nature and food are their speciality. Spend a day with them as well as the B&B stay Stayed March 2013, travelled as a couple

  • tarawerataxi

    As seen on TripAdvisor: Staying at Pounamu Lodge is like going home. David and Karen are the ultimate hosts and do everything possible to make you feel comfortable and welcome. This is their home and they treat you like honored guests. Pounamu Lodge sits on a hillside overlooking Lake Tarawera. It is a beautiful home with spectacular views of the lake. They share their knowledge of the Maori history and culture, tell you interesting and funny stories, take you on an adventure in their water taxi and serve absolutely delicious food and drinks. Your stay at the Pounamu Lodge will be the highlight of your New Zealand vacation! Stayed September 2013, travelled as a couple

  • tarawerataxi

    As seen on TripAdvisor: Reviewed 16 March 2014 It was lovely to return to this beautiful lodge overlooking Lake Tarawera, a place most peaceful with the warm affection of hosts Karen and David. We visited 2 years ago on our Last trip to New Zealand and just had to return, sadly we could only manage one night this visit but do look forward to our return next time we are in New Zealand. Our Suite was most comfortable with stunning views over the Lake and Mt Tarwera/ The evening delighted us with a beautiful sunset. Breakfast was well presented and tasty we opted for scrambled eggs and herbs, very enjoyable. We booked to take a trip on the Lake Tarawera Water Taxi, well worth the experience to visit Hot Water Beach and the Rock Pools. Kia Ora Karen and David Thank you both for a wonderful stay – Best Wishes Jenny and Frank – United Kingdom

Lake Tarawera Water Taxi and Eco Tours

Lake Tarawera was the home of the Tuhourangi people prior to 1886. With the eruption of Mount Tarawera on June 10th 1886 every thing changed. Karen and David Walmsley are passionate about this area and now that Tarawera has healed from that long ago eruption they are both dedicated to bringing the Tuhourangi people back to this area to do what they once did so well, guide and extend hospitality to visitors from all over the world to this area.

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