If you receive this common PayPal error, it means that your email address or credit card number is already associated with a PayPal account:
Although you may not remember ever signing up with PayPal, they can be a bit sneaky sometimes. Many customers have created accounts without even realizing it. If you’ve made an online purchase in the past, it may have stored the email address in their system.
If you’re experiencing this issue, follow these steps:
1. Go to www.paypal.com/home and click on the question mark beside the email field.
2. Select “I don’t know either one” and enter in all possible email addresses that you use. Enter the code and select “continue.”
If an email address matches, you’ll get a message similar to the following:
Note: If none of your email addresses are found, then the credit card that you’re attempting to pay with is probably linked to a different PayPal account. Try paying with a different credit card.
3. Check your email and click the link. Follow the steps to create a new password.
Once your password has been reset, you can login and manage your PayPal account.
4. Go back to the subscribe page and login with PayPal to complete your transaction